We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way.
It is your responsibility to keep your appointments. Please also tell us about past illnesses, medication and hospital admissions.
You have a right to expect a high standard of care from our practice and we will try at all times to provide the very best care possible. In order to assist us in this, we require that you take full responsibility for ensuring that you do not abuse the service.
Very occasionally a practice or patient relationship breaks down completely and in this situation a patient may choose to register with an alternative practice. The practice also has the right to remove that patient from their list. This would generally only follow a warning that had failed to remedy the situation and we would normally give the patient a specific reason (in writing) for the removal.
