Please try and attend the surgery whenever possible. Several patients can be seen at the surgery in the time it takes to see one patient at home. Very few conditions actually require a home visit by the doctor and it is usually better for both the Patient and the doctor for an assessment of a problem to be done on the surgery premises.
Home visits are only done when the medical condition actually prevents the patient coming to surgery and is not serious enough to warrant the advice to go straight to the hospital.
If you feel a visit from the doctor may be appropriate, however, please phone early in the morning to discuss your worries with a doctor. Most urgent requests for a home visit should be telephoned before 10:00 although emergency requests will be answered at all times during the hours of 08:00 – 18:30 Monday to Friday.
When you request a visit, the receptionist will ask for details, this is in the strictest confidence and it is intended to help your doctor to decide which calls are urgent.