Bradshaw Medical Centre

0194 248 3900

Appointment support services

Sign Language Interpreter Service

Wigan patients can access the services of a Sign Language interpreter to accompany them to GP appointments when needed.  To do this surgery staff will contact TOPP Language Solutions either by phone or email.   They’ll require basic information ie. patient’s name, where the appointment is, the type of appointment and they’ll make the necessary arrangements to accompany the patient to their appointment.

Interpreter Service

For patients whose first language isn’t English and who need the services of an interpreter at their GP appointment, the practice can access the services of Language Line.  This is a telephone interpreter service.  If you require this service at your consultation, please let a member of staff know when you book your appointment.

Chaperone

We are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times.  All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required.  Please let us know if you require one and this will be arranged.